CQC tightens registration rules for new providers.

From 9 February 2026, CQC will return or reject any new registration application that is incomplete or inaccurate at first submission. This follows pilots showing many applications lacked key information. In practice, new care home, supported living, or learning disability provider applicants must include all required policies and documents (notably consent and data-governance policies) with the application. CQC says this “clearer process” will reduce delays by ensuring only fully-prepared applications enter the formal review.

Regulatory impact: Applicants now face a stricter “all-or-nothing” process. Missing or vague policies (e.g. consent procedures, governance frameworks) will lead to an immediate return of the application. Providers must therefore plan ahead and only apply once their systems are fully documented. This change targets the growing registration backlog by enforcing quality from the outset.

Key actions for providers:

- Before applying, compile and tailor all mandatory documents (consent policy, governance/quality assurance procedures, etc.) that CQC requires.
- Use up-to-date CQC guidance and template documents to prepare your registration pack well in advance.
- Assign someone to double-check completeness and accuracy of the application and attachments before submission.
- If you receive a return notice, promptly revise and resubmit per CQC’s instructions.

A full and precise initial application will now be critical. Providers should view this as an opportunity to strengthen their governance (especially data protection and consent) before CQC review, ensuring a smoother registration.